Terms of Service

Terms of Service

Last Updated: 31/03/26

Welcome to Somnea. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from Somnea, you agree to these Terms.

Somnea is operated by Shaftsbury LTD.


1. General

Somnea provides wellness products designed to support sleep quality. Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease.

By using our site, you confirm that you are at least 18 years old or have permission from a legal guardian.


2. Use of Products

You agree to use Somnea products only as intended and according to any provided instructions.

You should not use our products if:

  • You have known skin sensitivities to adhesives
  • You have any medical condition affecting breathing without consulting a qualified professional

If irritation occurs, discontinue use immediately.


3. Orders & Payments

All prices are listed in GBP (£) and are subject to change without notice.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per customer
  • Correct pricing errors

Payment must be completed at checkout.


4. Shipping & Delivery

Delivery times are estimates and not guaranteed.

Somnea is not responsible for delays caused by:

  • Carriers
  • Customs
  • External factors beyond our control

5. Returns & Refunds

Please refer to our Refund Policy for full details.

We reserve the right to deny refunds in cases of misuse, abuse, or suspicious activity.


6. Product Expectations

Individual results may vary. While some customers report improved sleep quality and reduced snoring, outcomes are not guaranteed.

Somnea does not make medical claims regarding sleep disorders, breathing conditions, or any health-related issues.


7. Intellectual Property

All content on this site, including branding, images, and copy, is owned by Somnea and may not be used without permission.


8. Limitation of Liability

To the fullest extent permitted by law, Somnea shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Improper use or misuse of products
  • Skin reactions, irritation, or sensitivities

Use of our products is at your own risk.


9. Privacy

Your use of our services is also governed by our Privacy Policy.


10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.


11. Changes to Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance of any changes.


12. Contact

For any questions, please contact us at:
somnea-enquiries@outlook.com